The belief that one's own group or culture is superior to all other groups or cultures is termed _______________ .

The belief that one's own group or culture is superior to all other groups or cultures is termed _______________ .

Answer: ethnocentrism

The _______________ is the time and place in which speech communication takes place.

The _______________ is the time and place in which speech communication takes place.

Answer: situation

Concern by a listener about lawn mower noise outside the room, an upcoming test, or a sick relative are all examples of _______________ .

Concern by a listener about lawn mower noise outside the room, an upcoming test, or a sick relative are all examples of _______________ .

Answer: interference

_______________ lets you know how your message is being received by your audience.

_______________ lets you know how your message is being received by your audience.

Answer: Feedback

The messages sent by listeners to a speaker are called _______________ .

The messages sent by listeners to a speaker are called _______________ .

Answer: feedback

Because a listener's _______________ can never be exactly the same as a speaker's, the meaning of a message will never be exactly the same to a listener as to a speaker.

Because a listener's _______________ can never be exactly the same as a speaker's, the meaning of a message will never be exactly the same to a listener as to a speaker.

Answer: frame of reference

The _______________ is the means by which a message is communicated.

The _______________ is the means by which a message is communicated.

Answer: channel

List five measures you can take to help control your nervousness when giving a speech. Major methods of controlling stage fright mentioned in the chapter are:

List five measures you can take to help control your nervousness when giving a speech. Major methods of controlling stage fright mentioned in the chapter are:

Acquire speaking experience.
Prepare thoroughly for every speech.
Think positively about your speech.
Use the power of visualization.
Know that your nervousness is not visible to the audience.
Don't expect perfection.

Other methods mentioned in the chapter are:

Be at your best physically and mentally.
Quietly flex and relax your muscles while waiting to speak.
Take a couple of deep breaths before starting to speak.
Work especially hard on your introduction.
Make eye contact with members of the audience.
Concentrate on communicating with the audience.
Use visual aids.

Mental imaging in which a speaker vividly pictures himself or herself giving a successful presentation is called _______________ .

Mental imaging in which a speaker vividly pictures himself or herself giving a successful presentation is called _______________ .

visualization

When you experience stage fright, your body is producing extra _______________ , a hormone that is released into the bloodstream in response to physical or mental stress.

When you experience stage fright, your body is producing extra _______________ , a hormone that is released into the bloodstream in response to physical or mental stress.

Answer: adrenaline

What are the three primary differences discussed in your textbook between public speaking and conversation?

What are the three primary differences discussed in your textbook between public speaking and conversation?

Public speaking is more highly structured.

Public speaking requires more formal language.

Public speaking requires a different manner of delivery.

As discussed in your textbook, conversation and public speaking share at least four similarities, including:

As discussed in your textbook, conversation and public speaking share at least four similarities, including:

organizing one's thoughts logically

tailoring a message to one's audience

telling a story for maximum impact

adapting to listener feedback

Renée is a U.S. college student who was asked to speak at an end-of-the-year banquet sponsored by the International Student Association. When Renée suggested in her speech that all students should behave like people in the United States, she was reflecting

Renée is a U.S. college student who was asked to speak at an end-of-the-year banquet sponsored by the International Student Association. When Renée suggested in her speech that all students should behave like people in the United States, she was reflecting

a. effective audience analysis.
b. a sensitivity to cultural diversity.
c. the environmental dictates of the situation.
d. an ethnocentric point of view.
e. her listeners' frame of reference.


Answer: d. an ethnocentric point of view.

Pradeep is from India and has decided to give his informative speech on Indian marriage customs. Because he will be getting married back home the next summer, he is very excited about the topic. He is concerned, however, that his classmates, all of whom are from the United States, may think he is saying that marriage traditions in India are better than those in the United States. Pradeep's concern indicates that he is sensitive to the problem of

Pradeep is from India and has decided to give his informative speech on Indian marriage customs. Because he will be getting married back home the next summer, he is very excited about the topic. He is concerned, however, that his classmates, all of whom are from the United States, may think he is saying that marriage traditions in India are better than those in the United States. Pradeep's concern indicates that he is sensitive to the problem of

a. egocentrism.
b. ethical relativism.
c. ethnocentrism.
d. all of the above.
e. a and b only.



Answer: c. ethnocentrism.

As your textbook explains, ethnocentrism means

As your textbook explains, ethnocentrism means 

a. showing respect to other groups and cultures.
b. recognizing that listeners are interested in how a topic relates to them.
c. believing one's own group or culture is superior to all other groups or cultures.
d. insisting that listeners share a speaker's frame of reference.
e. agreeing with the values and practices of other groups and cultures.


Answer: c. believing one's own group or culture is superior to all other groups or cultures.

According to your textbook, the belief that one's own group or culture is superior to all other groups or cultures is termed

According to your textbook, the belief that one's own group or culture is superior to all other groups or cultures is termed

a. egocentrism.
b. ethnicity.
c. ecumenism.
d. ethnocentrism.
e. exclusivity.


Answer: d. ethnocentrism.

The tendency to see the beliefs, values, and customs of one's own culture or group as "right" or "natural" is called

The tendency to see the beliefs, values, and customs of one's own culture or group as "right" or "natural" is called

a. ethnicity.
b. egocentrism.
c. ethnocentrism.
d. exclusivity.
e. essentialism.


Answer: c. ethnocentrism.

Public speakers who seek to communicate with listeners from cultures other than their own need to take special care to avoid __________ in their speeches.

Public speakers who seek to communicate with listeners from cultures other than their own need to take special care to avoid __________ in their speeches.

a. ethnocentrism
b. vocalized pauses
c. personal statements
d. visual aids
e. gestures


Answer: a. ethnocentrism

Recognizing that the audience for his graduation speech would be packed into a non-air-conditioned gymnasium during the hottest week of the year, Kane decided to keep his speech at the low end of his 10-to-15-minute time limit. In making this decision, Kane was adapting to which element of the speech communication process?

Recognizing that the audience for his graduation speech would be packed into a non-air-conditioned gymnasium during the hottest week of the year, Kane decided to keep his speech at the low end of his 10-to-15-minute time limit. In making this decision, Kane was adapting to which element of the speech communication process?

a. location
b. feedback
c. message
d. channel
e. situation


Answer: e. situation

As Benita approached the podium, loud voices from the hallway filled the room. Before beginning her speech, she asked someone in the back of the room to close the door. In this case, Benita was dealing with

As Benita approached the podium, loud voices from the hallway filled the room. Before beginning her speech, she asked someone in the back of the room to close the door. In this case, Benita was dealing with

a. stage fright.
b. interference.
c. nonverbal communication.
d. audience attitudes.
e. feedback.


Answer: b. interference