Renée is a U.S. college student who was asked to speak at an end-of-the-year banquet sponsored by the International Student Association. When Renée suggested in her speech that all students should behave like people in the United States, she was reflecting
a. effective audience analysis.
b. a sensitivity to cultural diversity.
c. the environmental dictates of the situation.
d. an ethnocentric point of view.
e. her listeners' frame of reference.
Answer: d. an ethnocentric point of view.