Jamal attended the campus president's speech about tuition increases, while Mary listened to the speech on the radio. Later, Mary said she thought the president's words stated clearly that he opposed an increase in tuition. But Jamal said that the way the president avoided looking at students when he talked about tuition made it seem the president actually supported an increase in tuition. The difference in the messages Mary and Jamal received most likely resulted from the fact that
a. Jamal is a better listener than Mary.
b. Mary and Jamal both experienced feedback.
c. Mary and Jamal received the message through different channels.
d. Mary and Jamal are majoring in different subjects.
e. Mary is a better listener than Jamal.
Answer: c. Mary and Jamal received the message through different channels.
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Public Speaking Chapter 1
- The belief that one's own group or culture is superior to all other groups or cultures is termed _______________ .
- The _______________ is the time and place in which speech communication takes place.
- Concern by a listener about lawn mower noise outside the room, an upcoming test, or a sick relative are all examples of _______________ .
- _______________ lets you know how your message is being received by your audience.
- The messages sent by listeners to a speaker are called _______________ .
- Because a listener's _______________ can never be exactly the same as a speaker's, the meaning of a message will never be exactly the same to a listener as to a speaker.
- The _______________ is the means by which a message is communicated.
- List five measures you can take to help control your nervousness when giving a speech. Major methods of controlling stage fright mentioned in the chapter are:
- Mental imaging in which a speaker vividly pictures himself or herself giving a successful presentation is called _______________ .
- When you experience stage fright, your body is producing extra _______________ , a hormone that is released into the bloodstream in response to physical or mental stress.
- What are the three primary differences discussed in your textbook between public speaking and conversation?
- As discussed in your textbook, conversation and public speaking share at least four similarities, including:
- Renée is a U.S. college student who was asked to speak at an end-of-the-year banquet sponsored by the International Student Association. When Renée suggested in her speech that all students should behave like people in the United States, she was reflecting
- Pradeep is from India and has decided to give his informative speech on Indian marriage customs. Because he will be getting married back home the next summer, he is very excited about the topic. He is concerned, however, that his classmates, all of whom are from the United States, may think he is saying that marriage traditions in India are better than those in the United States. Pradeep's concern indicates that he is sensitive to the problem of
- As your textbook explains, ethnocentrism means
- According to your textbook, the belief that one's own group or culture is superior to all other groups or cultures is termed
- The tendency to see the beliefs, values, and customs of one's own culture or group as "right" or "natural" is called
- Public speakers who seek to communicate with listeners from cultures other than their own need to take special care to avoid __________ in their speeches.
- Recognizing that the audience for his graduation speech would be packed into a non-air-conditioned gymnasium during the hottest week of the year, Kane decided to keep his speech at the low end of his 10-to-15-minute time limit. In making this decision, Kane was adapting to which element of the speech communication process?
- As Benita approached the podium, loud voices from the hallway filled the room. Before beginning her speech, she asked someone in the back of the room to close the door. In this case, Benita was dealing with
- Someone coughing in the audience or walking in late during a presentation are examples of what element in the speech communication process?
- A ringing cell phone or an audience member browsing the Web on her laptop during a speech are examples of which element in the speech communication process?
- According to your textbook, a listener anxious about an upcoming exam, worried about a recent argument with a friend, or distracted by cold air in the classroom would be experiencing
- Concern by a listener about an upcoming job interview, the lack of air conditioning, or a toothache are all examples of __________ in the speech communication process.
- __________ lets you know how your message is being received.