Top public managers are either elected or politically appointed; both processes are influenced by public employee organizations and the general public.
A. Collective bargaining is often multilateral instead of bilateral.
B. Those involved in the process must be mindful of both public and clientele sentiment.
C. There is a wide range of mechanisms available that can modify the "final" outcome of the collectively bargained-for agreement.
D. Job security is part of the scope of collective bargaining in either the private or the public sector, but not in both.
Answer: B. Those involved in the process must be mindful of both public and clientele sentiment.
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Public Admin
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